Behind every drop of clean water that flows from a faucet and every flush that disappears without a second thought is a dedicated team working to make it happen. The City of Statesboro’s Water and Sewer Division, part of the Public Utilities Department, works around the clock to provide safe, reliable water and wastewater services to thousands of residents and businesses.
Treating Wastewater
On the other end of the system, wastewater is collected through miles of sewer mains and carried to the Wastewater Treatment Plant, which can handle up to 10 million gallons per day. The plant’s treatment process protects public health and the environment by safely returning clean water to local waterways.
Supplying Clean Water
City water is drawn from six deep groundwater wells capable of pumping more than 10 million gallons per day. After treatment with chlorination, fluoridation, and phosphate for corrosion control, the water is stored in six elevated tanks and distributed across the City and parts of Bulloch County. This system ensures a consistent supply and water quality that meets or exceeds state and federal standards.
Crews and Specialties
While the division can be measured in gallons pumped, tanks filled, or miles of pipe maintained, the real story lies in the people who keep it running. The Water and Sewer Division’s crews and technicians bring specialized skills and round-the-clock dedication to ensure reliable service for the community.
- Sewer Crew – Uses specialized equipment like a camera van to inspect sewer mains, pinpoint issues before they become emergencies, repair broken lines, locate customer taps, maintain manholes, and keep rights-of-way clear.
- Meter Technicians – Ensure the accuracy of the City’s metering system by reading meters, troubleshooting faults, programming new meters, and maintaining the Automated Metering Infrastructure (AMI) system that links to billing.
- Locate Technician – Responds to 811 tickets to mark underground utility lines prior to digging, preventing costly and dangerous accidents.
- Service Truck Crews – Act as first responders to utility calls, addressing leaks, discolored water, or low pressure. They also repair and replace mains, hydrants, and meters. One truck is dedicated to completing service orders from City Hall. Crews rotate 24/7 on-call duty, ensuring immediate response to emergencies.
Expertise and Dedication
Operators throughout the division hold state licenses in water treatment, distribution, and sewer collection system operations — certifications that demonstrate both technical expertise and the commitment required to provide these vital services.
Beyond the Pipes
At the end of the day, the Water and Sewer Division is more than pipes, pumps, and service trucks. It is a team of skilled employees whose work ensures safe drinking water, reliable wastewater service, and peace of mind for every resident. Their efforts protect public health, support economic growth, and provide the foundation for Statesboro’s continued development and livelihood.
