The water and sewer department is responsible for water treatment, storage and the distribution system; and also the wastewater collection and pumping to the Waste Water Treatment Plant.
For your information:
Georgia EPD Declares Level 1 Drought Response, Calls For Water Conservation
Worsening drought conditions throughout most of the state have prompted a Level 1 Drought Response declaration from the Georgia Environmental Protection Division (EPD). This means public water utilities in 103 counties will be required to begin a public information campaign to help citizens better understand drought, its impact on water supplies and the need for water conservation.
According to the federal government’s U.S. Drought Monitor, https://droughtmonitor.unl.edu/CurrentMap/StateDroughtMonitor.aspx?GA the drought has affected the entire state with conditions ranging from abnormally dry to extreme drought. As a result, most of the counties in Georgia must follow the Level 1 Drought Response requirements.
“This serves as a reminder for all Georgians to use water wisely,” said EPD Director Richard Dunn. “It also gives public water systems an opportunity to educate their customers on the importance of water conservation.”
To determine the appropriate level of drought response, EPD considers several factors including precipitation, stream flows, groundwater, reservoir levels, short-term climate predictions and soil moisture. EPD monitors and produces publicly available reports on these conditions on a monthly basis.
In addition, the outdoor water use schedule required under the Water Stewardship Act of 2010 remains in place. It limits outdoor water use year-round to the hours between 4 p.m. and 10 a.m. There are several exceptions to this limitation listed at https://epd.georgia.gov/watershed-protection-branch/water-conservation.
For example, the following activities may be done at any time of day under a Level 1 Drought Response:- Irrigation of personal food gardens may be done at any time of day;
- Irrigation of new and replanted plant, seed, or turf may be done at any time of day for 30 days after installation;
- Drip irrigation or irrigation using soaker hoses may be done at any time of day; and
- Hand watering with a hose with automatic cutoff or handheld container may be done at any time of day.
EPD maintains a web page to keep the public informed regarding drought indicators, current variances, and EPD actions regarding drought: https://epd.georgia.gov/about-us/watershed-protection-branch/drought-management. Water conservation information is available at https://epd.georgia.gov/watershed-protection-branch/water-conservat
Posted: 4/27/2026
City of Statesboro Completes Lead Service Line Inventory Program
The City of Statesboro is proud to announce the successful completion of our Lead Service Line Inventory program, an important milestone in ensuring the safety of our community’s drinking water. Conducted in accordance with the Environmental Protection Agency’s Lead and Copper Rule Revisions, this initiative aimed to identify and document all lead service lines within our water distribution system.
Through extensive historical record reviews and field surveys, our team carefully examined the materials used in both public and private water service lines. We are pleased to report that no lead service lines were found in the City of Statesboro’s water system. We have made the full Lead Service Line Inventory Report available for public review. The
report outlines our methods, data analysis, and key findings.
For any questions, please contact the Water Department at 912-764-0693, extension 3.
In order to keep our rates low, some SPLOST funds are used for major projects. The City charges fees for service based upon actual consumption. Prices are set to cover the cost of personnel, operations, equipment and improvements and extensions of the systems. Unlike private utility companies, the City does not have to pay property or income taxes, and there are no distributions to shareholders, since the City is tax-exempt and non-profit. Therefore, all net income is either put back into the system, or transferred to the General Fund in order to reduce the need for property taxes to support other City operations. Either way, our citizens and customers are the beneficiaries.
- $1,500.00 refundable security deposit per meter set and a one-time service fee of $70.00 per meter set
- Actual water usage will be charged and billed using the applicable water rate schedule
- To obtain a hydrant meter, you will need to come by our office at 58 East Main St, Suite B to fill out an application and pay your deposit and service fee of $1,570.00. We accept cash, check and credit card. We do not accept Discover or AMEX.
- You can also print the application here and return by email to: public.utilities@statesboroga.gov
The City of Statesboro offers a Water Conservation Program to help eligible residents reduce household water use. Owner-occupied single-family homes connected to City water may qualify for free low-flow showerhead replacements, limited to two per household, and a one-time $50 utility bill credit for the installation of a qualifying low-flow commode. These simple upgrades can help conserve water and lower indoor water use while supporting the City’s ongoing conservation efforts.
Free Shower Head
To Qualify:
- You must own and occupy the home
- You must be connected to City water
- We will replace up to two (2) shower heads per household
$50.00 Rebate on Low Flow Commode
To Qualify:
- You must own and occupy the home
- You must be connected to City water
- Must have been installed within the past 12 months
- Must provide receipt where unit was purchased and receipt where unit was installed. If installed by homeowner, the city will verify by appointment.
Under City Code Sec. 82-100, property owners are responsible for the repair, replacement, maintenance, and clearing of their private sewer lateral from the building to the public sewer main, including the wye connection.
To apply, the property owner must be current on City bills, taxes, licenses, and permits; obtain a video inspection from a licensed plumbing contractor; submit three licensed contractor quotes; and contact their homeowner’s insurance company to determine whether coverage is available.
Is my water safe to drink?
A definitive answer for countries as large as the United States and Canada is impossible, of course, but for the most part, yes. Nearly all public water supplies in the United States meet the US Environmental Protection Agency’s standards for safe drinking water. Standards are typically numerical limits on the concentrations, or amounts, of a particular contaminant. In cases where a contaminant cannot be readily measured, such as particular microbiological organisms that can sicken humans, water supplies must provide specific treatment, such as disinfection and filtration, to ensure safe water.
As part of our required annual water quality testing, which the US EPA refers to as the Consumer Confidence Report, you may review our water quality report here.
Where does my drinking water come from and what treatment takes place?
The raw water supply of Statesboro’s drinking water is from the Floridan Aquifer. The aquifer is a Limestone Formation running under the entire county and extends south. Raw water is withdrawn from the Floridan Aquifer utilizing six active deep wells. Water Treatment consists of chlorination (disinfection), fluoridation (children’s teeth and bones), and phosphate (iron and corrosion control). This treatment takes place at each well site.
Why is my drinking water cloudy when first taken from faucet and then clears up?
The cloudy water could be caused by tiny air bubbles in the water similar to the gas bubbles in beer and carbonated soft drinks. After a while, the bubbles rise to the top and are gone. This type of cloudiness occurs more often in the winter, when the drinking water is cold. Another cause of cloudiness in cold water comes from calcium. In certain waters, the nontoxic chemical calcium carbonate will precipitate when it is cold. As it is white, this precipitate can cause the water to look cloudy. In this case, however, the particles settle to the bottom (usually in about 30 minutes) in contrast to the air bubbles discussed about that rise to the top of the water fairly quickly. Water with calcium carbonate precipitate in it is perfectly safe to drink or use for cooking, though it may be unappealing to look at.
FAQ information collected from:
Dr. James M. Symons book Plain Talk About Drinking Water: Questions and Answers About the Water You Drink, 4 th edition. Published in 2001 by the American Water Works Association.