The Natural Gas Department maintains gas pipelines in Bulloch, Candler and Screven counties serving approximately 3,500 residential, commercial, agricultural, and industrial customers. The City is a member of the Municipal Gas Authority of Georgia (MGAG), which is a joint agency established by the State of Georgia to assist municipal gas systems. MGAG negotiates contracts for gas supply, and also can hedge those prices using the commodities market, in an attempt to meet our customers’ demand for gas at the lowest price.

 

  • Residential and small commercial tap fees are $300.00 and can be reduced based on appliance usage:  $300.00 for water heaters, $150.00 for furnaces, $100.00 for any other gas appliance and $50.00 for gas lights($300.00 max.)
  • Tap fees include 100 feet of service line and a standard meter set.
  • For special circumstances an estimate for service will be given such as: high pressure taps, additional footage, main extensions, etc.
  • Large commercial is based on 3 year payback method based on estimated gas usage. To find out if gas is available to you, please call 912-764-0693.
Download and print an application for new gas service HERE

Applications may be submitted by visiting our office, returning by mail to:
City of Statesboro
Public Utilities Department
P.O. Box 348
Statesboro, GA 30459

or by email to:
public.utilties@statesboroga.gov

Gas base charges(per month):

  • Residential     $7.50
  • Small Commercial     $11.50
  • Large Government     $25.00
  • Poultry Growers     $25.00
  • Commercial HLF      $25.00
  • Interruptible and GSU     $300.00
  • Standby Rate:   $25.00
Rebate are available for both residential and commercial customers.
More information can be found at Provide Better with Natural Gas

Terms and Conditions:
  • Rebates will be based on a per address/gas meter.
  • Rebates can be earned for the replacement of existing gas or electric water heaters, gas furnaces as well as a new or replacement natural gas dryer.
  • Rebate application must be submitted within 60 days of installation. Please allow up to 45 days after your completed claim to receive your rebate check.
  • Multiple rebates can be combined with a maximum rebate of $850.00(residential) and $2,500.00(commercial) per customer per year.
  • Proof of purchase and/or installation receipt is required.
  • The City of Statesboro reserves the right to substantiate sales receipts, model numbers and installation information. The City of Statesboro reserves the right to request additional documentation and/or a physical inspection.

To get started on your rebate submission, please follow the steps below:

  1. Confirm/validate that you are the property owner
  2. Verify that the property is eligible for rebate
  3. Submit a rebate application(linked below) and provide a copy of the receipt and/or invoice for the installation
  4. Return in person, via email: public.utilities@statesboroga.gov or by mail to:
City of Statesboro
Public Utilities Department
P.O. Box 348
Statesboro, GA 30459

   5. Once the application is received, City of Statesboro gas personnel will schedule a time to verify the installation.
   6. Once verified, a rebate check will be mailed.

Natural Gas Rebate Application for Residential Customers

Natural Gas Rebate Application for Commercial Customers

 

Come by and see our live burning display.  We sell all of the products shown below. Grand Canyon Logs Info

Heatstar Heaters Info

Everwarm Logs Info

Provides qualified customers with up to 60 months of 0% interest for purchases up to $10,000.00. The program covers the appliance and installation cost of new or replacement energy-efficient gas appliances. Payments are added to your monthly utility bill.  More resources can be found at Provide Better with Natural Gas.

Terms and conditions:
  • Applicant must be owner of property and have a good utility payment history for a minimum of 2 years with the City. If no City of Statesboro account has been established, a 24-month payment history from most recent utility provider can be submitted.
  • The monthly loan can only be billed to a residential account, not a business account.
  • A $3 administration fee will be added to the homeowner's monthly utility bill for the duration of the loan.
    To get started, please follow the steps below:
  1. Confirm/validate that you are the property owner
  2. Complete and submit an application(linked below). Return in person, via email: public.utilities@statesboroga.gov or by mail to:
    City of Statesboro
    Public Utilities Department
    P.O. Box 348
     Statesboro, GA 30459
  3. Once the application is received, City of Statesboro will determine approval.
  4. Once approved, obtain and submit your quote and then work may begin.  
  5. After work has been completed, submit the final invoice from contractor for the City to pay.  The monthly fee will be added to your utility account.                                              On-Bill Finance Application                                     

Teach everyone in your Household the ways to identify a possible gas leak:

  • LOOK for blowing dirt, bubbling in creeks or ponds, dry spots in moist areas or dead plants surrounded by green live ones.
  • LISTEN for hissing sound that is near gas lines, any appliances or meters.
  • SMELL for a rotten egg odor.
  • LEAVE the area. When in doubt – GET OUT!
  • TELL authorities.  Call 911 or 912-764-0693.

811 emblem

The City of Statesboro Natural Gas has a Damage Prevention Program, REQUIRED BY LAW, to lessen the risk of damage by excavation to our underground utilities.  In addition to our local laws, the State of Georgia has a mandatory Call Before You Dig Law.  This law requires all persons who plan to dig to call the Georgia “Utilities Protection Center” (UPC) at 1-800-282-7411 or 811 and request that all utilities in the work area be marked.

Frequently Asked Questions

To report a leak please call the Statesboro Natural Gas office at (912) 764-0693 or 911!

If you smell gas or think you may have a gas leak within your home or business:

  • Leave the house or business immediately
  • Do not operate any electrical appliances (lights, phone, computers, etc.)
  • Call Statesboro Natural Gas department from outside of the home or business

Statesboro Natural Gas services portions of Screven, Bulloch, and Candler counties. To verify service in your area, please call Statesboro Natural Gas Department at (912) 764-0693.

Bulloch, and Candler counties

There are several benefits of using gas.

  1. Natural gas is the dominant energy source for home heating with more than 53% of American homes using gas. Natural gas will continue to be a major U.S. energy source into the 21 st century.
  2. Natural gas is America ‘s best energy value. That’s why natural gas use has increased by 35% over the last decade, and is projected to grow by 40% by 2015. On average, electricity costs three (3) times more to use in your home than natural gas.
  3. Natural gas is “Made in America .” 99% of the supplies used in the U.S. are produced in North America , and there are abundant supplies.
  4. Natural gas is safe and reliable. The 1.3 million mile underground natural gas pipeline delivery system has an outstanding safety record.
  5. Natural gas is a wise environment choice because it is the cleanest and most efficient fossil fuel. Most electricity comes from coal, which produces far more emissions than natural gas. Unlike electricity, natural gas produces no solid waste.

Listed below is a simple look at how Statesboro Natural Gas computes your monthly gas bill.

There are three main components to your bill each month:

  • The first is a base or customer service charge. This charge enables us to serve and maintain your account and includes meter reading, billing, payment processing, etc. The amount is the same every month whether or not any gas is used.
  • Next is the cost of natural gas itself. Gas prices will fluctuate from month to month according to the market. When calculating your bill, we use the most recent 12 month average of spot market natural gas prices. This way, your bill will remain stable as gas prices rise and fall.
  • The third component of your bill is the cost of transporting natural gas from the producer to your home.

Even though we are the only natural gas company that serves your area, our rates will always be competitive. Since Statesboro Natural Gas is a city-owned gas system, we exist only to provide valuable services to our residents and customers. Energy costs cannot be predicted with 100% accuracy; however, we are committed to delivering a reliable, efficient fuel to your home or business at the lowest possible price.

NO. Deregulation is voluntary and applies only to investor-owned utilities. Municipal systems, like Statesboro Natural Gas, are exempt from deregulation. This means that Statesboro Natural Gas will continue to be your sole natural gas provider. So, you do not have to worry about dealing with two different companies. All you need is one reliable service!